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Hotmail: 9 smart moves which turned a weekend project into mega millions

When starting tiny can create millions too

Scan time: 3-4 min / Read time: 5-7 min

Hey rebel solopreneurs πŸ¦Έβ€β™‚οΈπŸ¦Έβ€β™€οΈ

Feeling unqualified to start your business?

That imposter voice gets louder every time you see successful creators dominating your space, right?

Meet Sabeer Bhatia who felt like a complete amateur before building Hotmail into a $400 million empire.

But how do you compete with successful creators when you're just a programmer with no business experience?

🍹 The humble beginnings...

Sabeer Bhatia was born in India on December 30, 1968, to ordinary middle-class parents.

His father Baldev worked in the Army, and his mother Daman worked at a bank.

They weren't wealthy entrepreneurs or business owners - just hardworking parents who wanted the best for their kids.

Sabeer studied engineering in India before getting a scholarship to CalTech University in America.

He landed in Los Angeles in 1988 with exactly $250 in his pocket and big dreams.

Like most immigrants, he felt completely out of place and homesick in a foreign country.

After graduation, he did what most international students do - got a stable job as a programmer at Apple.

He met Jack Smith there, another programmer who became his closest work friend.

Both were tired of trading their time for steady paychecks with no upside potential.

They knew Apple would never give them stock options, just safe employment.

While other colleagues were content with job security, Sabeer and Jack wanted something more.

But a devastating personal heartbreak would push Sabeer to his breaking point...

🏠 When rock bottom became his foundation

After a painful relationship ended, Sabeer spiraled into deep depression.

He was so heartbroken and lost that he seriously considered packing up and returning to India.

Everything felt hopeless - his personal life was a mess and his career felt stuck.

But instead of giving up and going home, something shifted inside him.

He moved to San Francisco and made a decision that changed everything.

He told himself it was time to stop drifting and start planning his life with purpose.

This wasn't about bouncing back - this was about using his lowest moment as fuel.

πŸ„ Sometimes your biggest setbacks force you to discover your real potential.

But they had no idea their daily work frustration would spark a revolutionary idea...

πŸ’‘ The first idea that almost worked

While still at Apple, Sabeer and Jack started brainstorming for ideas that would free them from being employees.

Sabeer came up with a web-based database idea where users could store any kind of information and access it through a browser.

He thought people would love storing contact information, phone numbers, and files online instead of just on their PC.

He wrote a business plan and named their company JavaSoft.

Jack read it and said "This is great, where do I sign?"

They became partners and started working on this database idea.

But here's the thing - they had no clue this "backup plan" would actually lead them to something much bigger.

πŸ„ Your first business idea doesn't have to be perfect - it just needs to get you started.

But when their employer blocked their email access, everything changed...

🚫 The firewall that changed everything

Picture this: While working at FirePower Systems, their employer installed a firewall that blocked personal email access.

Sabeer had an email account at Stanford and Jack had one at AOL.

Suddenly they couldn't check their personal emails from work anymore.

They were stuck exchanging information on floppy disks and paper notes - can you imagine?

They could access any website in the world through a browser but not their own emails.

That's when it hit them: "What if we made email available through the web browser?"

If this fix could solve their problem, it could solve problems for millions of others.

πŸ„ The problems that annoy you most are million-dollar ideas waiting to be discovered.

But convincing investors this idea would work was about to become their nightmare...

πŸ’Έ Rejected by nineteen investors

They wrote a business plan and started pitching investors.

Investors kept asking how they could make money giving away their product for free.

Sabeer explained they'd capture demographic information and sell targeted advertising.

Since advertising wasn't a proven revenue model online yet, investors kept rejecting them.

Get this - nineteen investors turned them down!

Sabeer pitched anyone who would listen: friends, colleagues, oil magnates, real estate people.

He even pitched an investor who funded gas stations - talk about creative!

πŸ„ Experts are experts at what worked yesterday, not what'll work tomorrow.

But their biggest fear was about to make everything ten times harder...

🀐 The secret that almost killed their chances

Here's the crazy part - they were terrified someone would steal their email idea and build it first.

Sabeer was scared investors would share the idea with Netscape or other big companies.

So they decided to keep their killer email idea completely secret.

They would pitch investors with their original database idea instead.

Only if investors passed their "trust test" would they slowly reveal the email idea.

They couldn't protect their idea with patents - whoever built it first would win.

This secrecy made fundraising incredibly difficult and limited their options.

πŸ„ Don't develop your idea in secrecy for long, introduce it as fast as possible to the world.

But when they finally found the right investor, everything changed instantly...

🎯 The investor who got it immediately

After being rejected by nineteen investors, they pitched Draper Fisher Jurvetson.

DFJ passed their trust test and they revealed their Hotmail idea.

Tim Draper loved the idea right off the bat!

Sabeer asked for $3 million but DFJ said it was too much.

They negotiated down to $300,000 for 15% of the company.

DFJ valued the company at $2 million before they'd even built anything.

Sabeer says "That was huge for usβ€”two young kids to get that much money."

πŸ„ When you solve a genuine problem, the right people will get attracted to you.

But building the product while working full-time jobs created an impossible situation...

πŸ’Ό The side hustle that demanded everything

They spent all their evenings and weekends building Hotmail while keeping their day jobs.

Eventually there was too much work for part-time effort.

Since Jack had a family to support, Sabeer offered to give half his salary to Jack.

This way Jack could quit his job and work full-time on Hotmail.

"I didn't need that much money," Sabeer says.

After getting funded, Sabeer also quit his job to work full-time on their startup.

They took six months to build and launch Hotmail.

πŸ„ Build your escape plan nights and weekends before making the leap.

But their launch approach was about to make internet history...

πŸš€ The tagline that broke the internet

They launched Hotmail on July 4, 1996, and it was an instant hit.

Users were signing up by the hundreds every hour.

Jack had a brilliant idea: add a tagline to every email encouraging recipients to get their own free account.

"This message has been sent from Hotmail. Get your free email at hotmail.com."

This simple tagline catapulted Hotmail's growth faster than any company in history - wild, right?

They had 100,000 subscribers in the first three months.

"We were literally getting 1,000, 2,000, 5,000 sign-ups every day," Sabeer says.

πŸ„ Build your marketing right into your product or make the product so good, that your customers are eager to tell their friends.

But massive growth brought massive problems they never expected...

πŸ’₯ When success almost killed them

Here's what nobody talks about - their servers kept crashing from all the new users.

Sometimes Hotmail would go down for hours and users got "Sorry, server is down" messages.

They didn't have proper backups, so users actually lost their emails forever.

Sabeer and his team worked around the clock fixing scalability issues and adding more servers.

The reliability problems were so bad they had to completely re-architect their system.

But here's the crazy part - users didn't abandon them despite these major issues.

People loved the concept so much they stuck around through all the technical disasters.

πŸ„ Your customers will forgive imperfections if you're solving a real problem for them.

πŸ’° The epic win

Hotmail grew to 7 million subscribers in just over a year.

Microsoft was shocked they could handle that many users when Microsoft struggled with 2.5 million.

Microsoft initially wanted a partnership but realized Hotmail planned to become their competitor.

On October 13, 1997, Microsoft invited them to their campus to meet Bill Gates.

Microsoft offered $160 million but Sabeer negotiated up to $400 million - cha-ching!

In December 1997, Microsoft acquired Hotmail for $400 million.

The entire journey from idea to $400 million exit took just 20 months.

πŸ₯‚ Your turn to light it up!

That's it, my fellow rebels!

Sabeer's transformation proves that feeling unqualified isn't holding you back, it's actually setting you free.

While successful creators are trapped by "how things should be done," you're free to solve problems in ways they'd never consider.

I'm pretty sure you're gonna catch everyone off guard.

Let the good times roll for you! 🍨

Yours 'making your crazy dreams real with almost zero risk' vijay peduru πŸ¦Έβ€β™‚οΈ